Shipping & Order Processing
Free Shipping on orders $20+.
Terms & Conditions: Free USPS Priority Mail shipping on orders with a subtotal of $20 or more. Offer will automatically be applied at checkout when USPS Priority Mail is selected. Entire order must be shipped to a single address and within the continental US only. Customer is responsible for shipping costs of returned merchandise. This offer is valid on purchases from Vapur.us only. Vapur Inc. reserves the right to modify or terminate this offer at any time without notice.
Product is shipped out of a distribution warehouse located in Oxnard, CA. We use two methods of shipping (USPS and UPS).
In-stock items are sent out from our facility within approximately 3 business days of your order being placed. Once it leaves our facility, your order is then placed in the care of UPS or USPS. With all UPS and USPS shipping methods, only business days are counted and weekend days are not included in the transit time.
Our products are shipped all over the world. When shipping overseas, you can expect to receive your goods within 2 to 6 weeks via the First Class International Mail option.
Within three business days for processing and the tracking times notated below, if you do not receive your order, please feel free to email us at firstname.lastname@example.org.
|USPS First Class||3 - 10 days|
|USPS Priority||2 - 3 days|
|USPS Priority Express||1 - 2 days|
|UPS Ground||1 - 5 days|
|UPS 3-Day Select (US Only)||3 - 4 days|
|UPS 2nd Day (US Only)||2 - 3 days|
|UPS Overnight||1 - 2 days|
|USPS First Class (International)||2 - 6 weeks|
|USPS Priority Mail Express (International)||3 - 7 days|
|USPS Priorty Mail (International)||6 - 15 days|
|UPS Worldwide Express (International)||6 - 10 days|
Insured mail (First Class Mail only) provides coverage against loss or damage up to the total cost of the item(s) purchased.
Orders ship FOB Oxnard, CA. International orders are consider any purchase with a shipping address outside of the United States. Customers are responsible for paying the customs and import duties at the time of delivery. Vapur cannot determine in advance what these fees will be. We advise that you contact your local customs office for more information.
Your information is secure with Vapur.us. Our secure server software uses industry-standard SSL encryption technology, which is among the best software available to safeguard online transactions. Our shopping cart encrypts and encodes, your personal information, including credit card number, name and address as it travels over the internet. Once your order is approved, a new page will appear that will contain details of your order.
Canceling an Order
If you already paid using a Credit Card through our site and need to cancel your order, e-mail us at email@example.com. Please include your name and address, and a Customer Care Advocate will contact you.
Changing an Order
If your order hasn't shipped yet, call us at 888-834-8544 and we'll be happy to update it for you.
Just give us a call at 888-834-8544 or email us at firstname.lastname@example.org and let us know what is incorrect. We'll fix it right away!
We gladly accept payment with American Express, Visa, MasterCard and Discover.
We are able to ship to most countries outside of the United States. If you go through the Check Out process and do not see your country listed as a shipping option, check our distributor page to see if it is listed. You might also want to check if there is country-specific Vapur site for your region by clicking the flag at the top right of this page. If your country is not listed in either section, please contact us at email@example.com.